Guide for businesses

Post clearly. Reply quickly. Treat people well.

A practical guide to publishing a useful gig, reviewing applications, and staying in contact from the first message to the final decision.

Create business account

Publishing workflow

From an idea to a filled gig.

Applicants make decisions using the information you publish. A specific title, clear pay, realistic requirements, and a prompt reply will do more than promotional language.

Define the work

Decide what needs to be completed, who will manage the person, and how many hours or days are involved.

Use a recognisable role title
Separate essential skills from optional skills
Confirm the budget before publishing

Write the listing

Explain the typical tasks, dates, location, pay, and working arrangement. Add a real destination image when possible.

State whether the work is local, remote, or event based
Do not hide compensation
Mention equipment or language requirements

Publish and share

Review the public page, then share the link through your own channels. Pause the listing when you no longer want applications.

Review consistently

Open the applicants page, read each application message, and move candidates through New, Reviewing, Shortlisted, Accepted, or Not selected.

Contact suitable people

Message shortlisted candidates with the same core information and a clear next step. Keep private notes in the dashboard.

Close the loop

Confirm the arrangement in writing with the selected person. Tell other applicants when the role has been filled, then pause the listing.

Communication guide

Messages businesses can use.

Personalise these examples. Include the gig title and identify your business clearly so applicants know who they are speaking with.

First reply

Confirm receipt

Hi [name], thanks for applying for [gig]. We have received your application and expect to review it by [date]. We will contact you again once we have an update.

Shortlist

Arrange a conversation

Hi [name], we would like to discuss the [gig] role with you. Are you available for a short call on [option one] or [option two]? The work is planned for [dates] and the agreed pay is [pay].

Offer

Confirm the details

Hi [name], we would like to offer you the [gig] work. Before confirming, please review these details: dates, hours, location, tasks, pay, payment timing, and your main contact person.

Not selected

Give a clear answer

Hi [name], thank you for your time and interest in [gig]. We have chosen another applicant for this role. We appreciate your application and wish you well with your search.

Good communication basics

Reply within a few days

Applicants may be planning travel and speaking with other businesses. Give them a date for your decision.

Keep decisions on record

Use application statuses and private notes. Confirm important terms in writing rather than relying only on calls.

Protect personal information

Use applicant details only for the advertised role. Do not share profiles or contact details without permission.